Terms & Conditions

Introduction 

This page tells you information about us and the legal terms and conditions (Terms) on which we sell any of the products (Products) listed on our website www.2piecebridalmyshopify.com (Our Site) to you. These Terms will apply to any contract between us for the sale of Products to you (Contract).

It is important that you read these Terms carefully and make sure that you also understand them, before ordering any Products from our site. Please note that before you place an order you will be asked to agree to these Terms.

Unfortunately, if you refuse to accept these Terms, you will not be able to order any Products from our site.  It might be an idea to print a copy of these Terms or save them to your computer for future reference.

We may amend these Terms from time to time as set out in Clause 6. Every time you wish to order Products, please check these Terms to ensure you understand the terms, which will apply at that time.

These Terms, and any Contract between us, are only in the English language.

 

I. Key Information About Us

We operate the website www.2piecebridalmyshopify.com. We are 2Piecebridal Limited, a company registered in England and Wales under company number 13128596.

 

II. Contacting Us If You Are A Customer 

We really do want you to be completely happy with your purchase.  We pride ourselves on providing you with gorgeous bridal separates which are of excellent quality and standard.


(a) If for any reason you are unhappy with your bridal separates you can contact our Customer Services team by email at info@2piecebridal.com. Please also include details of your order to help us to identify it.

(b) If there is another reason that you wish to contact us or if you have a complaint, you can contact us by emailing our customer service team at assistance@2piecebridal.com.


(c) If we have to contact you, we will do so by e-mail or by pre-paid post to the address you provide to us in your order.

 

III. Our Products 

The images of our Products (bridal separates) on our site are for illustrative purposes only. Although we have made every effort and our best endeavours to display the colours accurately, we ultimately cannot guarantee that your computer's display of the colours will accurately reflect the colour of the Products. Your Products may vary slightly from those images.

  1. The use of our site

Please note that your use of our site is governed by our Website Terms of Use. Please take the time to read these terms, as they include important terms, which apply to you.

  1. How we will use your personal information

Please rest assured that we will only use your personal information in accordance with our Privacy Policy. Please take the time to read our Privacy Policy, as it includes important terms, which apply to you.

  1. How your order works

(a) Our shopping pages will lead you through the steps you need to take to place an order with us.

(b) After you place an order, you will receive a confirmation e-mail from us acknowledging that we have received your order. We will confirm when your order will be delivered to you, yay!

If for any reason we are unable to fulfil your order, we will make contact with you via email and will refund you the full amount including any delivery costs charged as soon as possible.

 

VI. Our Right To Vary These Terms

(a) We may amend these Terms from time to time.
(b) Every time you order Products from us, please note that the Terms in force at the time of your order will apply to the Contract between you and us.
(c) It is also possible that these Terms may be revised as they apply to your order from time to time to reflect changes in relevant laws and regulatory requirements.
(d) If we have to revise these Terms as they apply to your order, we will be sure to contact you to give you reasonable advance notice of the changes.

 

V. Customised Items

Orders are made according to your requirements. Ultimately, this means that nobody else can fit or accept the item. Because of this, we are unable to accept any returns on your bridal separates. It is very important that you review your order carefully and ensure that you have provided us with your correct measurements. Please take the time to read and check your order at each page of the order process.

Please make sure you triple check all your measurements!

Please also note that while we make the bridal separates according to your measurements, another alteration may be necessary, especially if there are weight changes.

 

VI. Uncontrollable Events

(a) We will not hold any liability or we be responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control.

(b) An Event Outside Our Control means any act or event beyond our reasonable control including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

(c) If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:
(i) we will contact you as soon as reasonably possible to notify you; and
(ii) our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.


(d) You may cancel a Contract affected by an Event Outside Our Control, which has continued for more than 30 days. To cancel please contact us. If you opt to cancel, you will have to return (at our cost) any relevant Products you have already received and we will refund the price you have paid, including any delivery charges.


(e) Please note that these Terms are governed by English law. This means a Contract for the purchase of Products through our site and any dispute or claim arising out of or in connection with it will be governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.