Esperanza

Shipping

You will receive an automatic confirmation email when you have placed your order and then, a dispatch notification email which will provide you with a tracking number for your delivery.

All of our bridal separates have a  made-to-order element. From the time you place your order to the day you receive your item/s, we estimate about 8-10 weeks for production, and around 3 business days for shipping.

Delivery

Your bridal apparel is so special so we will require a signature on delivery.

If for any reason you are not at the delivery address on the day of delivery, you will receive information from the courier with instructions on how to retrieve your bridal separates.

Delivery Fees

United Kingdom - A delivery fee of £25 will be charged on all orders

Europe  - A delivery fee of £35 will be charged on all orders

For customers in locations outside of Europe, please contact our customer service team by emailing assistance@2piecebridal.com

Please note that all deliveries and returns are insured whilst being shipped. Once the package is signed for, the items then become your responsibility.

We do our very best to reply to emails within 24 hours.

Returns

We really do want you to be completely happy with your purchase.  We pride ourselves on providing you with gorgeous bridal separates which are of excellent quality and standard.

Please note that by law Customised goods are always exempt from refunds (for obvious reasons), however, the goods must be of a quality expected. If for any reason this is not the case, then please do get in contact with us and we will send out a form where you can provide a description of the fault. We will then send a full refund within 10 days once we have received the completed form and the faulty goods.